Terms & Services

Terms & Conditions

1. Introduction

1.1 These Terms & Conditions apply to the use of our Website and to the purchase of Products offered through our Website.
1.2 Defined terms and interpretations for these Terms are included in paragraph 27.

2. Acceptance

2.1 You represent and warrant that: (a) you are a natural person and at least 18 years old; (b) you are legally capable of entering into a binding contract with us; and (c) you are not prevented by any applicable law or contract from entering into a binding agreement with us.
2.2 We reserve the right to request written confirmation of your authority to agree to these Terms.
2.3 You represent and warrant that you have not: (a) been convicted of any offence relating to computers or the internet; and (b) previously been refused products or access to the Website.
2.4 We reserve the right to refuse you access to our Website if we consider such refusal necessary or appropriate.
2.5 Placing an order means: (a) your representation and warranty that you have read these Terms carefully and in full; (b) your offer to purchase the Order solely in accordance with these Terms; (c) your agreement that any order confirmation will be created solely on the basis of these Terms; and (d) your consent to be bound by these Terms.
2.6 If you do not agree with these Terms, you must not use the Website or purchase Products.
2.7 You must expressly agree to these Terms to: (a) provide information to or through our Website; or (b) purchase a Product.
2.8 By accessing our Website, purchasing Products, or agreeing to these Terms: (a) you also agree to our Privacy Policy; and (b) you agree and undertake to comply with our Acceptable Use Policy (see paragraph 12 below for more details).
2.9 We recommend that you print a copy of these Terms & Conditions for future reference.
2.10 If you do not agree with these Terms & Conditions, you cannot place an order or communicate with us.

3. Personal use

You acknowledge that you will use the Website only to purchase Products for your own personal, non-commercial use, as a principal and not as an agent or on behalf of any other person.

4. Price

4.1 The prices for Products on our Website are inclusive of delivery charges but exclusive of any duties, taxes, tariffs, levies or similar governmental charges ("duty unpaid and untaxed").
4.2 All duties, fees, levies, taxes or other governmental charges and declarations for the importation of the Products to the Delivery Address are your responsibility and at your cost and are not included in the price of the Products. Individual deliveries may in some cases give rise to additional charges for which the seller is not responsible and which shall be borne by the customer. In addition to shipping costs, these may include import duties or value added tax; because the goods are shipped from a non-EU country (China), you should consult our Customer Service to determine whether customs duties apply to a product before placing an order. Customs duties or import taxes are not paid by us and are the responsibility of the buyer. Our goods are always shipped "duty unpaid and untaxed." The buyer is the "importer of record" and is responsible for the correct payment of duties and/or import taxes and must fully comply with all laws and regulations of the country of import. Because rules for importing goods differ from country to country, you should check your country's customs and import duties before placing your order. It is the buyer's responsibility, on receipt of the goods, to ensure fully that all laws and regulations of the importing country have been complied with.
4.3 We will use reasonable efforts to ensure that all details, descriptions and prices of Products appearing on our Website are correct. However, errors may occur. If we discover that an error has been made in the price, we will notify you as soon as possible and give you the opportunity to re-confirm your order at the correct price or to cancel your order. If we are unable to contact you or if you do not respond to our communication, the order will be treated as canceled and a full refund will be issued. If you choose to re-confirm your order, we will arrange for delivery and will charge you or refund you as set out in our notice to you, shortly after we receive your re-confirmation of your order, using the same payment method used to place the order.
4.4 We are not obliged to fulfill an order where the price listed on the Website is incorrect (even after you have received an order confirmation).
4.5 Prices may change from time to time. Such changes do not affect an Order for which an Order Confirmation has been sent.

5. Placing an order

5.1 Once you have placed an order, all orders are subject to availability of stock. If we have sufficient stock to fulfill your order, you will receive an Order Confirmation which serves as our acknowledgment of receipt of your order. In the event of delivery issues or stock unavailability preventing us from fulfilling your order, we will notify you by email and refund any payments made for the order.
5.2 A Contract is formed only when we have sent you an Order Confirmation and only in respect of the Product(s) listed in the Order Confirmation. These Terms form part of the Contract and are incorporated to the exclusion of all other terms.
5.3 If your order contains more than one Product, the Products may be delivered separately at different times.
5.4 We reserve the right to remove Products from the Website at any time. We also reserve the right to edit or remove content or materials from the Website. We are not liable to you or any third party for removing a Product from our Website or for editing or removing materials or content from our Website.
5.5 We reserve the right to refuse or cancel any order you place at any time (including after we have sent you an Order Confirmation). We are not liable to you or any third party for canceling or refusing an order.
5.6 If we cancel your order after receiving payment (and after sending an Order Confirmation), we will refund your payment in full.

6. Payment

6.1 You may pay for the Products using any of the payment intermediaries listed on our Website.
6.2 You may also pay for your order in whole or in part with a voucher provided by us. Promotional vouchers can only be entered at the online checkout.
6.3 We may use payment intermediaries to process payments between you and us. You agree that we may share documents and information about you with the payment intermediaries, including documents and information that contain your personal data.
6.4 We are not a regulated payment processor or money services provider and are not responsible for any failed payments or issues caused by the payment intermediaries.
6.5 You are responsible for providing complete and accurate details during the payment process and all payments must be made with your own funds. By placing an order, you confirm that: (a) the payment method used for the payment is yours; (b) where applicable, you are the rightful owner of the promotional voucher; and (c) you have sufficient funds or credit facilities to pay for the order.
6.6 We are not responsible or liable for unauthorized use of your credit, debit or prepaid cards by third parties, even if such cards have been reported as stolen. We reserve the right to notify any relevant authorities (including credit reference agencies) of fraudulent payments or other unlawful activities.
6.7 You will not: (a) reverse or attempt to reverse any payment you have made in relation to Products; or (b) otherwise attempt to recall any payment you have made for Products.
6.8 You will fully indemnify and hold us harmless in respect of any chargebacks or reversals of payments made by you and any losses, costs, liabilities or expenses we incur as a result of or in connection with such chargebacks or reversals.

7. Delivery

7.1 We will endeavor to deliver your order to the Delivery Address you provide when placing your order.
7.2 We provide an estimated delivery date at checkout.
7.3 We may notify you if we expect to miss the estimated delivery date, but we are not liable to you for any loss, liability, cost, damage, expense or fee arising from late delivery to the extent permitted by law.
7.4 It may be that we cannot deliver Products to certain locations. In such cases we will inform you and either cancel and refund the order or deliver to an alternative Delivery Address you confirm.
7.5 All risk in the Product passes to you on delivery at the Delivery Address, unless delivery is delayed due to a breach of your obligations under these Terms. The risk passes at the time when delivery would have occurred had you not been in breach.
7.6 If you are unable to accept or collect your order, the carrier may leave a delivery notice with re-delivery or collection instructions.
7.7 If delivery or collection is delayed because you unreasonably refuse to accept delivery or fail to collect the order from the carrier, we may charge you all costs and other expenses reasonably incurred by us in returning the order to the sender, without prejudice to any other rights or remedies available to us.
7.8 Goods will be shipped within 2–120 days after receipt of payment. Standard delivery time is 20–30 business days; in exceptional cases up to 16 weeks, unless otherwise stated in the item description. The owner does not ship directly. The order is dispatched by the manufacturer once the entire order is in stock there.
7.9 All duties, fees, customs duties, taxes or other governmental charges and declarations for the importation of the Products to the Delivery Address are your responsibility and at your cost and are not included in the price of the Products. Individual deliveries may in some cases give rise to additional charges for which the seller is not responsible and which shall be borne by the customer. In addition to shipping costs, these may include import duties or value added tax; because the goods are shipped from a non-EU country (China), you should consult our Customer Service to determine whether customs duties apply to a product before placing an order. Customs duties or import taxes are not paid by us and are the responsibility of the buyer. Our goods are always shipped "duty unpaid and untaxed." The buyer is the "importer of record" and is responsible for the correct payment of duties and/or import taxes and must fully comply with all laws and regulations of the country of import. Because rules for importing goods differ from country to country, you should check your country's customs duties and VAT on import before placing your order. It is the buyer's responsibility, on receipt of the goods, to ensure fully that all laws and regulations of the importing country have been complied with.

8. Cancellation or amendment of orders

8.1 Once an order has been placed through our website, you may cancel or amend it by sending us an email.
8.2 Once an order has been packaged, it can no longer be canceled or amended; instead the order must be returned to us in accordance with Section 10 below. Since our goods are shipped from Asia, there may be longer transit times over which we have no control. If the goods are already on their way to you, cancellation is not possible. Please wait until you have received the goods and then return them to us. Of course, you may notify us of your cancellation in advance. To ensure the fastest possible return process, we ask that you send us a shipping confirmation. An early refund is possible no sooner than 16 weeks after receipt of the order if the goods were not received.
8.3 Because we operate a fully automated system, orders are activated immediately after submission. Therefore, we cannot interrupt the shipping process once an order has been placed, and a refund before receipt of the goods is only possible up to 24 hours after ordering.

9. Defective products

9.1 You acknowledge that the Products are standard products and are not made to your individual specification.
9.2 All product descriptions, information and materials on the Website are provided "as is" and without warranties or other representations, express or implied.
9.3 Images of the Products may differ slightly from the actual Product you receive.
9.4 If the product you receive is defective, you may email us to inform us which item you wish to return and attach a photograph of the defective Product.
9.5 You may return the Product to us in accordance with paragraph 10.
9.6 We inspect the Product upon receipt. Our processing time depends on your order.
9.7 We will notify you by email if we are satisfied that the Product is defective.
9.8 Our only obligation to you in respect of defective Products is, at our discretion, to: (a) replace the Product and pay delivery charges to deliver replacement Products to the Delivery Address, provided you return the defective Product to us and we then deliver a replacement Product to the Delivery Address; or (b) pay you an amount equal to the price of the Product and accept return of the defective Product to us. We will pay such amount by crediting the account from which we received payment and using the same payment method.
9.9 If we determine that the Product is not defective, we may, at our discretion, refuse to refund the purchase price and may require that you pay reasonable service charges, which we may charge to the payment method used for the order. We are not liable to you for any loss, liability, cost, damage or expense arising from this paragraph to the extent permitted by law.

10. Returns and refunds

10.1 Our Return Policy forms part of these Terms & Conditions on which you may visit and use our Website.
10.2 If you are not completely satisfied with your order, you may email us to inform us which item you wish to return and then ship the item back to us. The withdrawal period is 30 days from the day on which you or a third party named by you (other than the carrier) took possession of the last Product.
10.3 Returns and return shipping costs are the responsibility of the customer.
10.4 The customer is only entitled to a refund once the Product has been received by us. We inspect the returned Product on arrival.
10.5 You must ensure that the Product is returned to us in the same condition you received it and that it is properly packaged. The Product must be unused, product labels must not have been tampered with, and it must be in the original packaging. If a Product is returned to us in an unsuitable condition, we reserve the right not to accept the return.
10.6 Our processing time for returns depends on your order.
10.7 If we are satisfied with the condition of the returned Product, we will send you an email confirming approval of your return. After we notify you that your return has been approved, the amount will shortly be refunded to the payment method used for the order.
10.8 The return is completed when we have received the physical goods.
10.9 Since our goods are shipped from Asia, there may be longer transit times over which we have no control. If the goods are already on their way to you, cancellation is not possible. Please wait until you have received the goods and then return them to us. Of course, you may notify us of your cancellation in advance. To ensure the fastest possible return process, we ask that you send us a shipping confirmation. An early refund is possible no sooner than 16 weeks after receipt of the order if the goods were not received.

11. Vouchers

11.1 You may use our promotional vouchers or discounts when paying for Products on the Website.
11.2 To redeem a voucher or apply a discount, the voucher or discount code must be entered on the order checkout page.
11.3 Once the voucher or discount code has been entered and applied, it will be reflected in the total amount of your order at checkout.
11.4 You may redeem or use only one promotional voucher or discount per order.
11.5 The value of a promotional voucher does not bear interest and has no cash value.
11.6 If a promotional voucher value is insufficient for your order, you may pay the difference using any other payment method available on the Website.
11.7 If you use a promotional voucher for an order that is returned, the value of the promotional voucher will not be refunded to you. However, if you paid part of the order via a separate payment method, that portion may be refunded.

12. Acceptable use

12.1 You must not ("Prohibited Use"):
(a) use the Website in any way or take any action that damages or could impair the performance, availability or accessibility of the Website;
(b) use the Website in a way that is unlawful, illegal, fraudulent or harmful or in connection with unlawful, illegal, fraudulent or harmful purposes or activities;
(c) use the Website for copying, storing, hosting, transmitting, sending, using, publishing or distributing material that consists of (or is linked to) spyware, computer viruses, Trojan horses, worms, keystroke loggers, rootkits or other malicious computer software;
(d) systematically or automatically collect data (including scraping, data-mining, data extraction or data harvesting) on or in relation to the Website without our express written consent;
(e) access or otherwise interact with the Website using a robot, spider or other automated means;
(f) breach the robots.txt policy for our Website;
(g) use data collected from the Website for direct marketing purposes (including email marketing, SMS marketing, telemarketing or direct mail);
(h) use data collected from the Website to contact individuals, businesses or other persons or entities;
(i) use or direct the Website to interact with any device unless you are expressly authorized to do so;
(j) use the Website infrastructure, directly or indirectly, to initiate, conduct, participate in, lead or attempt hacking attacks or send bandwidth-overloading, malicious or potentially harmful network messages to a Device, whether or not belonging to us;
(k) copy, publish, modify, translate, decompile, disassemble, reverse engineer or otherwise attempt to derive the structure or source code of the Website (to create derivative works or otherwise);
(l) use or access the Website to create a similar or competing product or service, or to provide benchmarking or comparative analysis of products to any third party;
(m) sell, assign, sublicense, transfer, distribute or lease your access to the Website;
(n) make the Website available to third parties via a private computer network;
(o) edit or otherwise modify any printed or digital copy of material from the Website;
(p) use the Website in a manner prohibited by any applicable law or regulation governing the use of the Website;
(q) conduct unauthorized research or place an unauthorized order; or
(r) place speculative, false or fraudulent orders.
12.2 You acknowledge that you are liable to us for any loss, damage, liability, cost or expense suffered or incurred by us as a result of or in connection with a Prohibited Use carried out or permitted by you.
12.3 You agree to notify us as soon as reasonably practicable if you become aware of any person carrying out a Prohibited Use. You will reasonably assist us in any investigation we may conduct in relation to information you provide.
12.4 You must ensure that all information you provide to us via the Website or in connection with the Website or the Products: (a) is true, accurate, current and complete and not misleading; (b) complies with all applicable laws and regulations; (c) does not infringe the privacy, data protection, confidentiality or intellectual property rights or other rights of any person; and (d) is not offensive, abusive, pornographic, defamatory, unreliable, misleading, illegal or otherwise objectionable.
12.5 You will provide us immediately with any documents or other information we request in order to verify your identity. You will update all information you provide to us immediately so that it remains complete and accurate at all times.
12.6 You must comply with all applicable laws relating to your use of the Website and it is your sole responsibility to ensure you do so, whether based on your country of residence, the place from which you access the Website or otherwise.
12.7 Please email us if you discover any material or activity on our Website that appears to breach these Terms.

13. Website links

13.1 Links from our Website to other websites and third-party resources are provided for your information only. Links from our Website to other websites and resources should not be construed as any endorsement or approval by us of those linked websites or resources or the information they contain.
13.2 You acknowledge and agree that we have no control over the content of other websites and resources to which links or references are provided on our Website.
13.3 You may link to our homepage provided that you do so in a fair and legal manner and without damaging our reputation or taking advantage of it.
13.4 You may not link in a way that suggests any form of association, approval or endorsement by us where none exists.
13.5 You may not create a link to our Website on a website that you do not own.
13.6 You may not frame our Website on another website, nor link to any part of our Website other than the homepage.
13.7 We reserve the right to withdraw the permission to link without prior notice.
13.8 The website from which you link must comply in all respects with the content standards set out in our Acceptable Use Policy (see paragraph 12 above).
13.9 Contact us to obtain our prior approval for any link to our Website that does not comply with this paragraph 13.

14. Intellectual property rights

14.1 The code, layout and organization of the Website are protected by intellectual property rights.
14.2 We own or are licensed to use all intellectual property rights in our Website and the content and materials published on it. These works are protected worldwide by applicable laws and treaties. All such rights are reserved.
14.3 You may use the Website and any content on the Website only for your personal, non-commercial use and in accordance with these Terms. Website content includes content relating to the Products.
14.4 You agree to notify us of any suspected infringement of intellectual property rights owned by us.
14.5 You may not use our trademarks without our prior written permission, except as part of material that you use (and accurately reproduce) in accordance with paragraph 13.

15. Privacy Policy

15.1 Our Privacy Policy forms part of these Terms & Conditions on which you may visit and use our Website.
15.2 We use cookies on our Website. We also use cookies to determine how our customers prefer to view our Website. By accepting these Terms you also consent to our use of cookies for that purpose. For further information about cookies, see our Privacy Policy.
15.3 If you provide us with your personal data, we will process that personal data in accordance with your instructions from time to time and will take reasonable security measures to protect that personal data against unauthorized, unlawful processing and against accidental loss, destruction or damage.
15.4 Unless special precautions have been taken or otherwise agreed in writing, information and documents arising during the sale of the Products may be shared by us and, in particular, such information and documents may be electronically accessible to our employees, officers, advisors or agents.

16. Viruses

16.1 We do not warrant that our Website will be secure or free from bugs or viruses.
16.2 You are responsible for configuring your information technology, computer programs and platform to access our Website. You should use your own virus protection software.
16.3 You must not misuse our Website by knowingly introducing viruses, Trojan horses, worms, logic bombs or other malicious or technologically harmful material.
16.4 You must not attempt to gain unauthorized access to our Website, the server on which the Website is stored, or any server, computer or database connected to the Website.
16.5 You must not attack the Website via a denial of service attack or a distributed denial of service attack.
16.6 If we reasonably believe that you have breached any provision of this paragraph 16, your right to use the Website will cease immediately. We may report any breach to the appropriate law enforcement authorities and will do so where required by law.

17. Liability

17.1 Subject to paragraph 17.13, we exclude liability to the extent permitted by law and accept no responsibility for any loss suffered by you or any other person as a result of:
(a) third-party content or user content;
(b) our content, in particular regarding the accuracy, completeness or timeliness of our content;
(c) the Products, in particular the quality, images, description or specifications, conformity with the description and the reasonable fitness of the Products for a particular purpose;
(d) reliance on information in these Terms or on our Website or the features made available in these Terms or on our Website;
(e) inability to access the Website or any part of it, or any interruption of access or partial or faulty access; and
(f) any failure or delay in the performance of any obligation by us, whether or not we were notified in advance, to the extent that the failure or delay is caused by any circumstance reasonably beyond our control, including telecommunications failures, power outages, terrorism, strikes affecting fuel, severe weather, computer system failures, supplier delivery problems, labor disputes and staff absences due to illness or injury, and the time for performance of an obligation affected by such circumstances will be extended accordingly.
17.2 We are not liable to you (whether in contract, tort (including negligence), breach of statutory duty or otherwise) for any loss of profits, loss of business opportunity, loss of goodwill, loss of savings or advantage or for any indirect, special or consequential loss or damage, even if such loss or damage was reasonably foreseeable or you had been advised of the possibility of such loss or damage.
17.3 Our liability arising directly or indirectly from these Terms (including your purchase of Products from us under these Terms) or not expressly excluded by these Terms is limited to the greater of $1,000 or five times the price you paid for the Products that gave rise to the liability. The amount of this limitation of liability will be reduced by the amount of any unpaid sums you owe us.
17.4 Any claim by a party for breach of contract, tort (including negligence), breach of statutory duty or otherwise arising out of or in connection with these Terms must be brought within one year of the act or omission giving rise to the loss or expense.
17.5 Except where claims cannot be excluded by law, no claim may be brought personally against any of our employees, officers, advisors or other agents involved in the performance of the relevant obligations.
17.6 All representations or warranties (contractual or non-contractual) and all guarantees, conditions, provisions, covenants and liabilities arising out of law, custom, trade usage, course of dealing or otherwise (including implied warranties of satisfactory quality, fitness for purpose and conformity with description) are excluded to the extent permitted by law.
17.7 A claim may be brought only against us (including our employees, officers or advisors) as a result of an act or omission. An act or omission includes a series of related acts or omissions, the same act or omission across a series of related matters, or similar acts or omissions in a series of related matters and includes all claims arising from a single matter.
17.8 The limitations in this paragraph 17 apply to our joint and several liability to you (including any other third party to whom we may be liable with or without our consent) in respect of a claim and you and all such persons can together only recover once from us in respect of the same loss.
17.9 Where a limitation of liability applies regardless of amount, that limitation applies to the whole of the service or supply of Products by us and there are no separate aggregate limitations of liability that apply to you, any group company that you are part of, and any person designated by a business user.
17.10 If we are jointly and severally liable to you with another party, we will only be required to pay you the portion reasonably attributable to our fault. We are not required to pay you any portion attributable to the fault of the other party to which that other party would otherwise be liable.
17.11 Any liability of ours to you will be reduced by any portion that would otherwise be payable by another party if either: (a) you had also brought proceedings or a claim against that other party, or (b) we had brought proceedings or a claim against that other party in accordance with the Civil Liability (Contribution) Ordinance or similar law in any other relevant jurisdiction.
17.12 In assessing whether other parties may be liable to you, account will not be taken of your inability to bring proceedings against another party because the claims are time-barred, the other party has insufficient means, the other party relies on exclusions or limitations of liability, or the other party no longer exists.
17.13 The exclusions and limitations of liability in these Terms do not affect our liability: (a) for death or personal injury resulting from our negligence; (b) for fraud or fraudulent misrepresentation; (c) for any other liability that cannot be excluded or limited in the jurisdiction in which a relevant claim is brought, including restrictions on our right to limit liability; and (d) in any other case to reduce our liability to less than the minimum amount required by any applicable law or regulation, in which case that minimum amount will apply instead of the amount that would otherwise apply.
17.14 These provisions are an exhaustive statement of the remedies available to any party or any third party against any party under or in connection with these Terms.

18. Indemnity

18.1 You will, on demand, fully indemnify and hold the Indemnified Parties harmless from all claims, costs and losses of any nature that the Indemnified Parties have suffered or incurred as a result of or in connection with: (a) any material breach by you of these Terms; (b) fraud, negligence, misconduct or recklessness in relation to your obligations under these Terms; and (c) your use of our Website.
18.2 We may recover from you all out-of-pocket costs reasonably incurred by us in connection with an indemnity claim, and all such costs must be paid on request.

19. Force majeure

19.1 If a Force Majeure Event continues for more than one week, we may terminate the Terms immediately by written notice and without any liability other than to refund any amounts you have paid for Products not delivered.
19.2 We retain absolute discretion as to the solution to be applied to fulfill our obligations under these Terms in the event of a Force Majeure Event.

20. Variations

20.1 We may vary these Terms & Conditions from time to time. We will notify you in advance of material changes that we consider may have an adverse effect on you. We will notify you of changes to these Terms. The prevailing Terms at the time will apply to your use of our Website and any Products offered via our Website.
20.2 If you do not agree to the updated Terms, you must stop using the Website or purchasing our Products.
20.3 If you have given your express consent to these Terms, we will request your express consent to any revised Terms before you purchase Products for the first time after such changes come into effect. If you do not expressly agree within the period we set, you must stop using the Website or purchasing our Products.

21. Your breach

21.1 Without prejudice to our other rights under these Terms, if you breach these Terms in any way, or we reasonably suspect that you have breached these Terms in any way, we may take any of the following actions:
(a) issue one or more formal warnings to you;
(b) temporarily block your access to our Website;
(c) suspend processing of an order;
(d) refuse to accept any payment from you;
(e) permanently deny you access to our Website;
(f) deny computers with your IP address access to our Website;
(g) contact one or more of your internet service providers and ask them to block your access to our Website; or
(h) take legal proceedings against you for breach of contract or otherwise.
21.2 If we suspend, prohibit or block your access to our Website or any part of it, you must not take any action to circumvent that suspension, prohibition or blocking.

22. Termination and suspension

22.1 You may stop using the Website at any time.
22.2 We may suspend provision of the Website at any time with or without cause and with or without notice.
22.3 Without prejudice to paragraph 22.2, we may suspend or terminate your access to the Website if your use of the Website causes or is likely to cause legal liability of any kind or interferes with other users’ use of the Website.
22.4 If we suspend or terminate your access to the Website, we will try to notify you in advance. Nevertheless, we may, in our discretion, suspend or terminate your access immediately and without prior notice.
22.5 We do not guarantee that the Website will always be available or uninterrupted. We may suspend or withdraw the Website in whole or in part, or limit its availability for business or operational reasons. We will attempt to notify you within a reasonable time in the event of suspension or withdrawal. You have no right to any compensation or other payment if the Website is suspended, withdrawn, or changed.

23. Consequences of termination

23.1 On termination of these Terms, any obligation to provide Services to the Customer will immediately cease.
23.2 Under no circumstances will you be entitled to any compensation from us for loss of rights, loss of goodwill or any other loss as a result of termination of these Terms for any reason.
23.3 Termination of these Terms does not affect any rights which have already accrued and does not affect provisions of these Terms that by their nature survive termination. Paragraphs 17 (Liability) and 18 (Indemnity) survive termination of these Terms.

24. General provisions

24.1 You may not assign your rights under these Terms.
24.2 The rights, powers and remedies provided in these Terms are (unless expressly stated) cumulative and not exclusive of any rights, powers or remedies provided by law.
24.3 We outsource hosting of the Website to a third party.
24.4 If the validity or enforceability of any provision of these Terms is limited by applicable law, that provision is valid to the maximum extent permitted by law. The invalidity or unenforceability of such provision does not affect the validity or enforceability of any other provision.
24.5 Failure or delay in exercising a right, power or remedy provided by these Terms or by law does not constitute a waiver of that right, power or remedy. If we waive a breach of a provision of these Terms, that will not be construed as a waiver of any later breach of that provision or as a waiver of any other provision.
24.6 The exercise of the rights of the parties under these Terms is not dependent on the consent of third parties.
24.7 These Terms are for our benefit and yours and are not intended to benefit or be enforceable by any third party.

25. Governing law

25.1 These Terms, their subject matter and formation (and any non-contractual disputes or claims) are governed by and shall be construed in accordance with the laws of Hong Kong.
25.2 Any dispute, controversy, difference or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms, including the existence, validity, interpretation, performance, breach or termination of these Terms or any dispute regarding non-contractual obligations arising out of or in connection with these Terms, shall be submitted to and finally resolved by arbitration under the Hong Kong Arbitration Ordinance in force at the time of filing the notice of arbitration. This arbitration clause is governed by Hong Kong law. The seat of arbitration is Hong Kong. The number of arbitrators shall be one. The arbitration shall be conducted in the English language.

26. Company Information

Email: info@aureamiami.com

27. Interpretation

27.1 In these Terms & Conditions:

  • "Contract" means your order for a Product or Products in accordance with these Terms that we accept in accordance with section 5.2;

  • "Customer" means any natural person placing an order on the Website;

  • "Delivery Address" means the delivery address stated in the relevant Order;

  • "Estimated Delivery Date" means an estimated delivery date of an Order;

  • "Force Majeure Event" means any event or circumstance that causes us to be unable or delayed in performing an obligation under these Terms and which is due to a cause beyond our reasonable control and not attributable to our failure to exercise reasonable care to avoid such failure or delay and includes war or threat of war; natural or nuclear disaster; riot or civil commotion; pandemic; terrorism; malicious damage; fire or flood; compliance with any new law or order of a governmental or judicial authority; closure of airports or ports; or commercial disputes that are not related to the party affected by the event or circumstance that causes the interruption or delay;

  • "Indemnified Parties" means us, any Affiliate and their respective officers, employees, contractors and agents;

  • "Intellectual Property Rights" means all intellectual property rights including patents, trade marks, design rights, copyrights, database rights, trade secrets and all similar rights;

  • "Order" means the order you place via our Website to purchase a Product or Products from us;

  • "Order Confirmation" means our email to you confirming your order in accordance with paragraph 5.2;

  • "Payment Intermediary" means a third party used by us for processing payments;

  • "Product" means a product offered on our Website;

  • "Website" means the website;

  • "Website Infrastructure" means all our systems (including code) that enable, provide or describe the Website.
    27.2 References to "paragraphs" are references to paragraphs of these Terms.
    27.3 Headings are for convenience only and do not affect the interpretation or construction of these Terms.
    27.4 Words in the singular include the plural and vice versa. Words denoting a gender include all genders and references to persons include individuals, corporations, firms or partnerships. Please email us if you have any questions or comments about these Terms, the Website or the Products.

About Auréa Miami

Welcome to Auréa Miami, your online fashion destination for stylish women and men. We are driven by a passion for the latest trends and unique pieces and strive to provide you with an unforgettable shopping experience.

Our mission:
At Auréa Miami, we believe everyone should be able to look and feel their best. That’s why we carefully curate a diverse collection of high-quality garments that align with contemporary style. Whether you’re searching for a trendy outfit for a special occasion or comfortable casual wear for everyday life, you’ll find something you love at Auréa Miami.

Why choose Auréa Miami?

  • Extensive selection: We offer a broad range of women’s and men’s fashion with items from established brands and up-and-coming designers.

  • Always on trend: We keep our finger on the pulse and continuously add new items that reflect the latest trends.

  • Unique pieces: In addition to our core assortment, you’ll also find unique items that you won’t see everywhere.

  • Customer focused: We care about your shopping experience and are always available to provide personalized advice and service.

  • Easy online shopping: Our webshop is user-friendly and offers a variety of secure payment options. Your order is shipped quickly and carefully to your home.

 

We hope you’re as excited about Auréa Miami as we are! Don’t hesitate to contact us if you have questions or need help finding the perfect outfit. 

Team Auréa Miami